Frequently Asked Questions

What is a personal concierge?

A personal concierge is an individual who is committed to providing the utmost in personal services.  They manage, coordinate and complete your personal “to-do’s”, simplifying your life and allowing more time to focus on the things you love and enjoy doing.   A personal concierge is highly creative, detail oriented with exceptional organizational skills.  

What are your business hours?

We are open Monday through Friday from 9:00 a.m. to 5:00 p.m.  We understand you may have needs that don’t confine themselves within our business hours, therefore we can and will work weekends on an “as needed” or urgent basis.

What areas do you serve?

We serve the greater Phoenix area.  Out of state requests will be considered.

What makes Personal Matters different from its competitors?

• We are not an errand service.
• We are focused on quality of service not quantity of clients.
• Our company is structured much more intimately, marketing to an elite clientele.
• Our services offered are more substantial tasks. 

How much do you charge for your service?

Because each client's requests are unique based on their needs, we ask that you call us for a free consultation and quote.

How do we contact you?

You can contact us by calling 480-694-3729 or by emailing at service@personalmattersaz.com.

What is your payment policy?

At this time we are accepting cash, personal checks and money orders.